{"id":2536,"date":"2026-07-05T15:33:41","date_gmt":"2026-07-05T10:33:41","guid":{"rendered":"http:\/\/fairytalejewels.shop\/?page_id=2536"},"modified":"2026-07-05T15:40:59","modified_gmt":"2026-07-05T10:40:59","slug":"2536-2","status":"publish","type":"page","link":"https:\/\/fairytalejewels.shop\/?page_id=2536","title":{"rendered":"Returns &amp; Refund Policy"},"content":{"rendered":"\n<h1 class=\"wp-block-heading\"><\/h1>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Last Updated:<\/strong> [Insert Date]<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">At <strong>Fairy Tale<\/strong>, we want you to be happy with your purchase. If you experience any issues with your order, please review the policy below.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Eligibility for Returns<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">You may request a return within <strong>7 days<\/strong> of receiving your order if:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The item is unused and unworn.<\/li>\n\n\n\n<li>The item is returned in its original packaging.<\/li>\n\n\n\n<li>All tags, accessories, and included items are returned.<\/li>\n\n\n\n<li>Proof of purchase is provided.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Returns requested after 7 days may not be accepted.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Non-Returnable Items<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">For hygiene and safety reasons, the following items cannot be returned or exchanged unless they arrive damaged, defective, or incorrect:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Earrings that have been worn or opened.<\/li>\n\n\n\n<li>Personalized or custom-made jewellery.<\/li>\n\n\n\n<li>Clearance or final sale items.<\/li>\n\n\n\n<li>Gift cards (if applicable).<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Damaged or Incorrect Orders<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you receive:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A damaged item<\/li>\n\n\n\n<li>A defective item<\/li>\n\n\n\n<li>The wrong product<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Please contact us within <strong>48 hours<\/strong> of delivery with:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Your order number<\/li>\n\n\n\n<li>Clear photos of the item<\/li>\n\n\n\n<li>Photos of the packaging (if applicable)<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">We will review your request and arrange a replacement, exchange, or refund where appropriate.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Exchanges<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Eligible products may be exchanged subject to stock availability.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If the requested replacement is unavailable, we may offer:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Store credit<\/li>\n\n\n\n<li>A refund (where applicable)<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Refunds<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Once we receive and inspect your returned item, we will notify you of the outcome.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If approved:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Refunds will be issued using the original payment method whenever possible.<\/li>\n\n\n\n<li>Processing times may vary depending on your bank or payment provider.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Shipping charges are <strong>non-refundable<\/strong>, except where:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>We shipped the wrong item.<\/li>\n\n\n\n<li>The product arrived damaged.<\/li>\n\n\n\n<li>The return is due to our error.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Return Shipping<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Unless the return is due to our mistake or a defective product, customers are responsible for the cost of returning the item.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We recommend using a tracked shipping service, as Fairy Tale is not responsible for returned parcels lost in transit.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Order Cancellations<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Orders may be cancelled before they have been processed or dispatched.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Once an order has been shipped, it cannot be cancelled. However, you may request a return if your order meets the eligibility requirements above.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Contact Us<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">For return or refund requests, please contact us:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Fairy Tale<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Email: <strong>[Your Email Address]<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Phone: <strong>[Your Phone Number]<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Please include your order number when contacting us so we can assist you as quickly as possible.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Last Updated: [Insert Date] At Fairy Tale, we want you to be happy with your purchase. If you experience any issues with your order, please review the policy below. Eligibility for Returns You may request a return within 7 days of receiving your order if: Returns requested after 7 days may not be accepted. Non-Returnable [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-2536","page","type-page","status-publish","hentry"],"spectra_blocks_featured_image_url":null,"spectra_blocks_author_info":{"display_name":"ahsan","avatar_url":"https:\/\/secure.gravatar.com\/avatar\/dc5084dd73cec1393c22f636c397bac39ee04fde20befd0804601a5764acb539?s=96&d=mm&r=g","author_link":"https:\/\/fairytalejewels.shop\/?author=1","description":""},"_links":{"self":[{"href":"https:\/\/fairytalejewels.shop\/index.php?rest_route=\/wp\/v2\/pages\/2536","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/fairytalejewels.shop\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/fairytalejewels.shop\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/fairytalejewels.shop\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/fairytalejewels.shop\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2536"}],"version-history":[{"count":3,"href":"https:\/\/fairytalejewels.shop\/index.php?rest_route=\/wp\/v2\/pages\/2536\/revisions"}],"predecessor-version":[{"id":2549,"href":"https:\/\/fairytalejewels.shop\/index.php?rest_route=\/wp\/v2\/pages\/2536\/revisions\/2549"}],"wp:attachment":[{"href":"https:\/\/fairytalejewels.shop\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2536"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}