{"id":12,"date":"2026-07-05T15:29:37","date_gmt":"2026-07-05T10:29:37","guid":{"rendered":"http:\/\/fairytalejewels.shop\/?page_id=12"},"modified":"2026-07-05T15:29:37","modified_gmt":"2026-07-05T10:29:37","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/fairytalejewels.shop\/?page_id=12","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\n<h1 class=\"wp-block-heading\">Terms &amp; Conditions<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Last Updated:<\/strong> [Insert Date]<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Welcome to <strong>Fairy Tale<\/strong>. By accessing our website and placing an order, you agree to be bound by the following Terms &amp; Conditions. Please read them carefully before making a purchase.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. General<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">These Terms &amp; Conditions govern the use of the Fairy Tale website and all purchases made through it. We reserve the right to modify these Terms &amp; Conditions at any time without prior notice. Any updates will be effective immediately upon publication.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">2. Products<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We strive to ensure that all product descriptions, images, and prices are accurate.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Please note:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Product colours may vary slightly due to different screen settings and lighting.<\/li>\n\n\n\n<li>Handmade or artisan products may have slight variations, making each piece unique.<\/li>\n\n\n\n<li>Product availability is subject to stock levels.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">We reserve the right to discontinue any product at any time.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">3. Pricing<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>All prices are listed in <strong>Pakistani Rupees (PKR)<\/strong>.<\/li>\n\n\n\n<li>Prices may change without prior notice.<\/li>\n\n\n\n<li>Orders already confirmed will not be affected by future price changes.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">4. Orders<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">By placing an order you confirm that:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The information provided is accurate and complete.<\/li>\n\n\n\n<li>You are authorised to use the selected payment method.<\/li>\n\n\n\n<li>You are legally capable of entering into a binding agreement.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Fairy Tale reserves the right to cancel any order due to pricing errors, suspected fraud, stock unavailability, or other exceptional circumstances.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">5. Payments<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We accept the payment methods displayed during checkout.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Orders will only be processed after payment confirmation where applicable.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">6. Shipping<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Shipping times are estimates and may vary depending on your location and courier service.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Customers are responsible for providing accurate shipping information.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Fairy Tale is not responsible for delays caused by:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Courier companies<\/li>\n\n\n\n<li>Weather conditions<\/li>\n\n\n\n<li>Public holidays<\/li>\n\n\n\n<li>Incorrect shipping information<\/li>\n\n\n\n<li>Events beyond our reasonable control<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">7. Returns<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We want you to be satisfied with your purchase.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Returns may be accepted under the following conditions:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The return request is made within <strong>7 days<\/strong> of receiving the order.<\/li>\n\n\n\n<li>The product is unused, unworn, and in its original condition.<\/li>\n\n\n\n<li>Original packaging, tags, and accessories are included.<\/li>\n\n\n\n<li>Proof of purchase is provided.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Returns will <strong>not<\/strong> be accepted for:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Used or worn jewellery.<\/li>\n\n\n\n<li>Products damaged after delivery due to misuse or negligence.<\/li>\n\n\n\n<li>Items altered or repaired by anyone other than Fairy Tale.<\/li>\n\n\n\n<li>Clearance or final sale items (unless defective).<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Customers are responsible for return shipping costs unless the return is due to our error or a defective product.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">8. Exchanges<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Exchanges are available if:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The item arrives damaged.<\/li>\n\n\n\n<li>The wrong product was delivered.<\/li>\n\n\n\n<li>The product has a manufacturing defect.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Exchange requests must be submitted within <strong>7 days<\/strong> of receiving your order.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Exchanged items must be returned in their original condition.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">9. Refunds<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Refunds are only approved after the returned item has been inspected.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If approved:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Refunds will be processed using the original payment method whenever possible.<\/li>\n\n\n\n<li>Processing time may vary depending on your payment provider.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Shipping charges are <strong>non-refundable<\/strong>, except when:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The wrong item was shipped.<\/li>\n\n\n\n<li>The item arrived damaged.<\/li>\n\n\n\n<li>The return results from our error.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">If a refund request does not meet the eligibility requirements, it may be declined.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">10. Order Cancellation<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Orders may be cancelled before they are processed or shipped.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Once an order has been dispatched, cancellation is no longer possible. Customers may instead request a return if eligible under our Return Policy.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">11. Intellectual Property<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">All website content including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Product photographs<\/li>\n\n\n\n<li>Logos<\/li>\n\n\n\n<li>Graphics<\/li>\n\n\n\n<li>Text<\/li>\n\n\n\n<li>Product descriptions<\/li>\n\n\n\n<li>Website design<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">is the property of Fairy Tale and may not be copied, reproduced, or distributed without written permission.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">12. User Conduct<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">You agree not to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Use the website for unlawful purposes.<\/li>\n\n\n\n<li>Attempt to interfere with website security.<\/li>\n\n\n\n<li>Submit false information.<\/li>\n\n\n\n<li>Misuse the ordering system.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">13. Limitation of Liability<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Fairy Tale shall not be liable for indirect, incidental, or consequential damages arising from the use of our website or products.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our maximum liability shall not exceed the amount paid for the product in question.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">14. Privacy<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Your personal information is collected and processed in accordance with our Privacy Policy.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">15. Governing Law<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">These Terms &amp; Conditions are governed by the laws of <strong>Pakistan<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Any disputes arising from these Terms &amp; Conditions shall be subject to the jurisdiction of the competent courts of Pakistan.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">16. Contact Us<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you have any questions regarding these Terms &amp; Conditions, please contact us.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Fairy Tale<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Email: <strong>[Your Email Address]<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Phone: <strong>[Your Phone Number]<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Website: <strong>[Your Website URL]<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Terms &amp; Conditions Last Updated: [Insert Date] Welcome to Fairy Tale. By accessing our website and placing an order, you agree to be bound by the following Terms &amp; Conditions. Please read them carefully before making a purchase. 1. General These Terms &amp; Conditions govern the use of the Fairy Tale website and all purchases [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-12","page","type-page","status-publish","hentry"],"spectra_blocks_featured_image_url":null,"spectra_blocks_author_info":{"display_name":"ahsan","avatar_url":"https:\/\/secure.gravatar.com\/avatar\/dc5084dd73cec1393c22f636c397bac39ee04fde20befd0804601a5764acb539?s=96&d=mm&r=g","author_link":"https:\/\/fairytalejewels.shop\/?author=1","description":""},"_links":{"self":[{"href":"https:\/\/fairytalejewels.shop\/index.php?rest_route=\/wp\/v2\/pages\/12","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/fairytalejewels.shop\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/fairytalejewels.shop\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/fairytalejewels.shop\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/fairytalejewels.shop\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=12"}],"version-history":[{"count":1,"href":"https:\/\/fairytalejewels.shop\/index.php?rest_route=\/wp\/v2\/pages\/12\/revisions"}],"predecessor-version":[{"id":2535,"href":"https:\/\/fairytalejewels.shop\/index.php?rest_route=\/wp\/v2\/pages\/12\/revisions\/2535"}],"wp:attachment":[{"href":"https:\/\/fairytalejewels.shop\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=12"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}